Privacy Policy
Care Providers of North Carolina
Last Updated: February 6, 2026
Care Providers of North Carolina ("we," "us," "our," or "the Agency") operates the website https://careprovidersnc.com (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, request information, or use our online services.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
When you fill out contact forms, request a free consultation, submit an inquiry, apply for employment, or communicate with us via email, phone, chat, or other means, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Details about your care needs or the needs of the person you are inquiring for (age, type of services needed, location, etc.)
- Any other information you voluntarily provide
b. Protected Health Information (PHI) – HIPAA Notice
If you are an existing client, prospective client, family member, or authorized representative and you share health-related information with us (including through this website), that information may be considered protected health information under the Health Insurance Portability and Accountability Act (HIPAA).
Our use and disclosure of PHI is governed by our HIPAA Notice of Privacy Practices, which describes in detail how we may use and disclose health information, your rights regarding that information, and our legal duties. You can request a copy of our Notice of Privacy Practices at any time by contacting us (see Section 10 below).
c. Automatically Collected Information
When you visit our Site, we (and our service providers) may automatically collect:
- IP address
- Browser type and version
- Operating system
- Device type
- Pages visited, time spent, and referral sources
- Cookies, web beacons, and similar tracking technologies (see our Cookie Policy section below)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, provide information about our home care services, schedule consultations, or follow up on requests
- Send you information about our services, care tips, newsletters, or updates (if you have opted in)
- Improve our website, services, and user experience
- Operate, maintain, and secure our Site
- Comply with legal obligations, prevent fraud, and enforce our agreements
- For internal business purposes (analytics, quality improvement, etc.)
If you submit health-related information, we use and disclose it only as permitted or required by HIPAA and other applicable laws.
3. How We Share Your Information
We do not sell your personal information. We may share information:
- With service providers who assist us (website hosting, email service, analytics providers, etc.) under strict confidentiality agreements
- With business associates (as defined by HIPAA) when necessary to provide care coordination, billing, or other services
- To comply with law, respond to subpoenas, court orders, or government requests
- To protect the rights, property, or safety of Care Providers of North Carolina, our clients, or the public
- In connection with a merger, acquisition, or sale of assets (with notice where required)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. For more details, see our Cookie Notice on the Site.
5. Your Choices and Rights
- You may opt out of marketing emails at any time by using the unsubscribe link or contacting us.
- You may request access to, correction of, or deletion of personal information we hold about you (subject to legal exceptions and HIPAA rules for PHI).
- To exercise these rights, contact us using the information in Section 10.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Children's Privacy
Our Site and services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it.
8. International Users
Our Site is hosted in the United States. If you access it from outside the U.S., your information may be transferred to and processed in the United States.
9. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted here with a revised "Last Updated" date. We encourage you to review it periodically.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Care Providers of North Carolina
For HIPAA-related requests (access, amendment, accounting of disclosures, restrictions, confidential communications, etc.), please contact our Privacy Officer at support@careprovidersnc.com.
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