Frequently Asked Questions

How long has Care Providers of North Carolina been in business?
Since 2002, Care Providers of North Carolina has been providing services across Duplin, New Hanover, Brunswick, Onslow and Pender counties. We have earned a sterling reputation.

What kind of services do you provide?
Personal Care, Home Management, Mobility Needs, Nutrition, Medical Reminders, Family Assistance and Relief

Why should I choose Care Providers of North Carolina?
Care Providers of North Carolina is licensed by the state of North Carolina (not all agencies are). Our priority is to provide caregivers who treat clients with professionalism, compassion, and dignity. We background check, drug-test, work reference check, train and skill-test, supervised by RN, covered by Workers Compensation, insured bonded, and CPR certified.

Will I be able to choose the caregiver?
We will match you with the best caregiver for your situation, and we will accommodate specific requests as best we can.

Will my family member always receive care from the same caregiver?
We believe it is important for your loved one to establish a strong relationship with our caregiver team. We strive to bring consistency to each situation given the importance of our clients being able to build a rapport and trust with their caregiver. If the client is receiving many hours of care, it may be necessary to schedule more than one caregiver.

Can Care Providers of North Carolina caregivers assist with medications?
Caregivers can assist with reminding clients to take their medications.

Will I need a doctor to authorize or reference for your services?
Yes. If you are using Medicaid you will need a referral from your doctor that will be submitted to the referring service. You may choose the Company that you prefer (Care Providers of NC).  If you are using Private Pay insurance no  authorization is required. You choose the services you want. If you need help with billing a private insurance policy for our services, our staff is happy to help, including providing necessary documentation.

How do I pay Care Providers of North Carolina?
You will receive an invoice monthly for the hours of service provided. Caregivers are never paid directly.

Do you accept any insurance?
Yes. We accept long term care insurance.

How do I know my information is secure?
Care Providers of North Carolina follows all federal and state guidelines related to privacy of personal and healthcare information. Your information will never be sold to a third party. Only our staff and your loved one’s caregiver will have access to personal information.